Key Information
- Most patients at NMC establish a new account each visit.
- Because you may receive multiple statements, please save your statements by account number to assist you in identifying charges, payments, and adjustments
- It is customary to pay your personal share of cost (deductible, co-pay, etc.) at the time of service.
- Please be prepared to present your insurance card(s) at time of your visit.
- In general, we expect to receive payment within 45 days. Should your insurance carrier not respond with 45 days, you will receive a statement requesting payment.
- We are unable to bill your secondary carrier without an explanation of benefits from your primary insurance. (An explanation of benefits is a notice of payment or denial from your insurance carrier.)
- If you do not have insurance coverage, a payment may be required at time of service. Payment in full is expecting within 30 days of your first payment.
- Payment can be made with cash, personal checks, or major credit cards.
- You will receive separate bills if you had services from a radiologist, emergency department physician, ambulance company or other physicians who bill separately.
- A receipt will be provided for all payments made personally in the clinics and / or Business Office.
For additional information, please contact the Business Office at (831) 755-4252.