Key Information

  • Most patients at NMC establish a new account each visit.
  • Because you may receive multiple statements, please save your statements by account number to assist you in identifying charges, payments, and adjustments
  • It is customary to pay your personal share of cost (deductible, co-pay, etc.) at the time of service.
  • Please be prepared to present your insurance card(s) at time of your visit.
  • In general, we expect to receive payment within 45 days. Should your insurance carrier not respond with 45 days, you will receive a statement requesting payment.
  • We are unable to bill your secondary carrier without an explanation of benefits from your primary insurance. (An explanation of benefits is a notice of payment or denial from your insurance carrier.)
  • If you do not have insurance coverage, a payment may be required at time of service. Payment in full is expecting within 30 days of your first payment.
  • Payment can be made with cash, personal checks, or major credit cards.
  • You will receive separate bills if you had services from a radiologist, emergency department physician, ambulance company or other physicians who bill separately.
  • A receipt will be provided for all payments made personally in the clinics and / or Business Office.

For additional information, please contact the Business Office at (831) 755-4252.


Natividad Medical Center • 1441 Constitution Blvd. • Salinas, CA 93906 • (831) 755-4111