During Your Stay

Your Healthcare Team

Natividad Medical Center’s staff works hard to provide excellent service and high quality compassionate healthcare for our patients and families. Our hospital team of physicians, nurses, therapists, technicians, dieticians, aides and more, as well as our facilities and technologies make trustworthy, reliable health care possible in our community.

Physicians:

A physician is responsible for directing your care while you are in the hospital. A physician will direct all the tests, medications, and coordinate any special procedures with other physicians.

Nurses:

The nursing staff will manage your care to fit your individual health care needs. Nurses are your advocates for a safe and therapeutic hospital stay. They will coordinate all activities in a manner that supports healing.

Spiritual Care

Natividad Medical Center offers non denominational spiritual care. If you would like a visit from a chaplain to address your spiritual concerns, please ask your nurse for assistance.

Patient Privacy

Natividad Medical Center adheres to Federal HIPAA privacy regulations to insure the privacy of our client’s Health Information, and we have established safeguards to protect the confidentiality of medical information.

Upon admission you will be given the opportunity to tell us whether or not you want NMC to acknowledge that you are or are not under our medical care.

If you say "Yes" you will be able to receive phone calls in your room from family and/or friends. A "yes" response also means that visitors and gift deliveries will be directed to the department you are residing.

If you say "No" and prefer to have your inpatient stay private, we will not give out information to visitors or callers. Gift deliveries will be declined and directed back to the sender.

If you want a selected few to have the ability to visit you, call you, or send you gift deliveries, you can arrange this by setting up a code.

We realize and understand that your loved ones will worry about you and will want to know how you are doing. We encourage you to choose a family spokesperson to keep them informed.

Providing a Safe Environment

We know that being hospitalized can be a stressful experience for yourself and loved ones. Our goals is to make your stay with us as comfortable and pleasant as possible. Your safety is also of utmost concern.
  • Tell your doctor if you have allergies or sensitivities to food, medications, or latex products
  • Wear your hospital identification band at all times
  • Push the nurse call button if you need help
  • Listen to your doctor’s rules to prevent the spread of infections
  • Ask questions if you are unclear about anything
  • If you have any concerns, tell your nurse

Room Safety

How to prevent falls at the hospital:
  • Follow your doctors and nurses directions
  • If you need help, press the call button. Be patient and remain lying down or seated while waiting for assistance
  • Use grab bars while getting in and out of the shower or tub
  • Wait for your nurse to help you if you feel weak or dizzy
  • Wear non-skid slipper socks when walking
  • Do not tamper with side rails on bed
  • Walk slowly
  • Do not use furniture to assist you

Ethical Questions & Concerns

If you have questions or concerns about treatment choices or other issues that affect decision-making about a patient’s care the hospital’s Bioethics Committee is available to consult with patients, their loved ones, and the healthcare team.
If you would like to request consultation by the Bioethics Committee, please contact your physician, nurse, case manager, chaplain, or any member of your care team. All consultations are advisory in nature.

Patient Relations

We are committed to quality care. To voice a concern:
  • Notify your nurse
  • Call (831) 755-4196 to speak with a Patient Relations representative
    Monday – Friday. 8:00 am – 5:00 pm

Patient Rights & Responsibilities

Every patient has rights and responsibilities. They apply to all of our patients without regard to gender, sexual orientation, culture, education, economics, religion, language, age, race, color, ancestry, national origin, presence of mental or physical disability, or the source of payment for your care. For a complete list of patient rights and responsibilities, please refer to "Patient Rights and Responsibilities Guide".
 
 
 

Natividad Medical Center • 1441 Constitution Blvd. • Salinas, CA 93906 • (831) 755-4111