Medical Records

Before Your Visit

You have the right to see your medical records. Patients or their legal representatives may request access to their medical records through the Health Information Management Department.

Health Information Management Department

The Health Information Management Department collects and processes patient information. Services include release of patient information, transcription, assembly and analysis, birth and death registries, record retrieval for reviews and patient care appointments, physician services, inpatient and outpatient coding, and discharge data collection.

How to Submit a Request For Your Health Records
You will be required to complete and sign an authorization form for the release of health information from your records:

Authorization for Use or Disclosure of Health Information >
Authorization for Use or Disclosure of Health Information in Spanish >

Please submit your request with the completed and signed authorization form above to:

Health Information Management Department
Natividad
1441 Constitution Blvd. Building 580
(831) 755-6299
Monday through Friday from 8:00 am to 4:00 pm

Requests for copies of medical records are processed within 5-15 days, once valid written authorization is confirmed.

Birth Certificates or Death Certificates

If you need to request birth certificates or death certificates which were issued within the last year, please contact the Monterey County Health Department Vital Records Division by calling (831) 755-4506. For birth certificates and death certificates issued more than one year ago, please contact the Monterey County Recorder-Clerk’s Office

CCHC Patient Portal

Easy, Convenient Access to Your Health Records Online
Central Coast Health Connect (CCHC) is our patient portal that provides our patients with free and secure online access to personal health information. Eligible patients and dependents may participate.

Learn More
Visit CCHC’s website: www.cchchelp.com
Email CCHC: ask@cchchelp.com
Call CCHC: (831) 644-7494

To learn more about CCHC and Natividad, visit our CCHC information page >