Natividad Being Nursed Back to Health
THE HERALD'S VIEW
The Monterey County Herald
Article dated:08/05/2007
The latest news from Natividad Medical
Center seems to be cause for celebration — actual strike-up-the-band
and shoot-off-some-fireworks celebration. But the consultants running
the county-owned hospital didn't get the grateful reaction they were
hoping for when they announced they have almost stopped the flow of
red ink.
In recent years, the county's
responsibility to provide medical care for its neediest residents has
cost county taxpayers on the order of $20 million annually. By quickly
coming close to eliminating that expense this year, Huron Consulting
Inc. makes a strong case that it deserves its eyebrow-raising fees.
The consultants seem to have done the impossible. For now, though, the
response remains cautious and reserved. There are several reasons.
We've heard it before, from previous
consultants or other new teams of administrators, about how
Natividad's books could be balanced if only it could fix chronic
problems with billing/expenses/reimbursement rates, etc., etc.
Second, as Huron officials freely
admit, it's not likely they'll be able to increase revenues as
dramatically in future years. As one county official put it, Huron has
"picked some low-hanging fruit."
Much of the turnaround is the result of
Huron's ability to find additional funding from other levels of
government, sources that previous administrations either didn't know
about or couldn't tap because they were so busy just keeping the
hospital afloat.
Another large chunk of new money
resulted from some simple revisions to one of Natividad's most
stubborn deficiencies: outdated and sloppy billing procedures. Simply
by ensuring that incoming patients were accurately identified for
billing and reimbursement reasons, Huron improved the bottom line by
several million dollars. The potential for more improvement in that
area appears substantial.
To continue the momentum, Huron will
need to find more costs to cut, a difficult assignment. With Natividad
operating in crisis mode for several years, county officials have
already closed clinics and deferred capital expenditures and
maintenance expenses. To make the hospital budget leaner will require
more than simple belt-tightening. It will require sophisticated
measures to improve efficiency, productivity and accountability.
The challenge now will be for county
officials to learn from these visiting experts. The county and other
stakeholders need to use this respite from crisis management to
regroup and work with the consultants to create a solid strategic
plan. It would be a short-sighted mistake for officialdom to divert
its attention elsewhere just because the worst seems to be over.
Inattention was a leading cause of many of the hospital's ailments.
Just three years ago, amid a leadership
vacuum and a failed tax measure, Natividad looked to be in the last
stages of terminal bureaucratitis. Today, for the first time in this
century, the vital signs are improving at this critically important
institution, and there is reason to believe it may someday walk on its
own.
|