Our Commitment to Quality and Patient Safety

Safe care is great care. The best medical outcomes come from the safest environments. At Natividad Medical Center, ensuring the safest possible patient care is our most important goal. This means providing patient care that lives up to our vision of being a leader in healthcare quality; it means patient safety is at the top of our list.

We are on a never-ending journey to providing exceptional patient care; we believe in continuous improvement and we have partnered with some leading healthcare organizations to guide us on this journey.

The Institute of Healthcare Improvement (IHI)

The Institute for Healthcare Improvement is an independent not-for-profit organization helping to lead the improvement of healthcare throughout the world. Founded in 1991 and based in Cambridge, Massachusetts, IHI works to accelerate improvement by building the will for change, cultivating promising concepts for improving patient care, and helping healthcare systems put those ideas into action. Natividad Medical Center is a charter member of IHI's Passport Program.

National Patient Safety Foundation (NPSF)

The National Patient Safety Foundation is an independent not-for-profit 501(c)3 organization that has been dilgently pursuing one mission since its founding in 1997 -- improving the safety of our healthcare system. Natividad Medical Center is a member of NPSF's Stand Up for Patient Safety™ program.

Quality Reporting

Part of our commitment to improving quality and patient safety is our pledge to publicly share our performance data and provide clear explanations of what these measures mean. We do this not only to show how well we compare with our peers, but also to show our commitment to being open and honest with our patients and their families.

The following resources provide our performance data with comparisons between other hospitals.

Hospital Compare

The Hospital Compare website provides information for adults to help compare the quality of care hospitals provide for certain medical conditions sponsored by the U.S. Department of Health and Human Services.

See Our Scores: Natividad Medical Center’s Cal Hospital Compare Report

  • Heart Attack Process of Care Measures: A heart attack (also called AMI or acute myocardial infarction) happens when the blood supply to part of the heart muscle is severely reduced or blocked. A heart attack can damage part of the heart, leading to heart failure. However, appropriate treatment of a patient with symptoms of a heart attack can lessen or prevent damage. These measures show some of the standards of care that are appropriate for most adults who have had a heart attack. See Heart Attack Measures
  • Pneumonia Process of Care Measures: Pneumonia is a serious infection of the lungs that causes difficulty breathing, fever, cough and fatigue. Pneumonia may be caused by bacteria, viruses, or (in rare cases) fungus or other organisms. These measures show some of the recommended treatments for patients with pneumonia. See Pneumonia Measures
  • Heart Failure Process of Care Measures: Heart failure is a condition where the heart muscle is not able to pump blood as well as it should. This causes extra fluid to collect in the legs, feet, ankles or abdomen (leading to swelling) and sometimes in the lungs, making it difficult to breathe. Often the heart muscle becomes enlarged as it tries to pump blood. These measures show some of the standards of care for most adults with heart failure. See Heart Failure Measures
  • Surgical Care Improvement Project (SCIP) Process of Care Measures: A surgical site infection is an infection at the site of the incision or in the organ or tissue operated on during a surgical procedure. These measures show some of the standards of care that can reduce the risk of patients getting a surgical site infection. See SCIP Measures
  • Patient Satisfaction/Hospital Experience Survey: The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay. These measures show how patients responded to ten important hospital quality topics. See  HCAHPS Measures

Cal Hospital Compare

Cal Hospital Compare is a service of the California Healthcare Foundation. This website rates quality of care, patients’ experience, and safety measures for hospitals in California.

See Our Scores: Natividad Medical Center’s Cal Hospital Compare Report

The Joint Commission

The Joint CommissionAn independent, non-profit organization, The Joint Commission, (TJC) accredits and certifies more than 15,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards.

Quality Check is one tool consumers can use to make health care decisions. The Quality Check report shows accreditation status, services offered, special quality awards, and National Patient Safety Goals compliance.

See Our Scores: Natividad Medical Center’s Quality Report


Natividad Medical Center • 1441 Constitution Blvd. • Salinas, CA 93906 • (831) 755-4111