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Preparing for Your Visit
We want you to feel as ready for your visit as possible. If there are special instructions you were given for your appointment, please make sure to follow them. Have a look at all the sections on this page to fully prepare yourself for your visit.
Contact us if you have more questions >
If You Have Health Insurance
When you arrive at registration, bring:
- Health insurance card
- Photo ID
Important Information
- We bill your medical insurance company directly
- You will be billed for any part of your hospital fees not covered by your insurance company
- You will be asked to pay a portion of your deductible, co-pay, or co-insurance before or during your admission stay
- For clinic, pharmacy, laboratory and radiology services, your deductible, co-pay or co-insurance will be collected at time of service
- Payments may be made with cash, personal check, or accepted major credit cards
Please see our Insurance and Billing page for more information >
Questions about insurance and billing? Call Hospital Billing at (831) 755-4242 or (831) 755-4252. The billing office is open Monday through Friday from 8:00 am to 4:30 pm. The business office is located outside the hospital grounds at 1615 Bunker Hill Way Suite 250, Salinas CA 93906.
If You Do Not Have Health Insurance
Financial Assistance
Natividad has programs for qualified patients who need help paying for services. If you need financial assistance, Natividad offers payment plans and charity care in accordance with state law. If you are interested in applying, you can contact or visit the Financial Counseling office at (831) 755-4165. The Financial Counseling office is open Monday through Friday from 8:00 am to 4:30 pm.
