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Insurance and Billing
At Natividad, we are committed to providing compassionate, high-quality care to everyone, regardless of ability to pay. If you do not have insurance, cannot afford to pay for treatment or are underinsured, programs are available if you need help paying your bill.
Click Here For Help Paying Your Bill
If You Have Health Insurance
When you arrive at registration, please bring the following with you:
- Health Insurance Card
- Photo ID
Important Information
- We bill your medical insurance company directly
- You will be billed for any part of your hospital fees not covered by your insurance company
- You will be asked to pay a portion of your deductible, co-pay,
or co-insurance before, or during, your admission stay - For clinic, pharmacy, laboratory, and radiology services, deductible, co-pays, or co-insurance will be collected at the time of service
- Payments may be made with cash, personal check, or accepted major
credit cards - You may receive multiple statements. Please organize your statements by account number to assist you in identifying charges, payments and adjustments
- We expect to receive payment from your private insurance within 45 days. Should your insurance carrier not respond in 45 days, you will receive a statement requesting payment
- You will receive separate bills if you had services from a radiologist, Emergency Department physician, ambulance company, or other physicians who bill separately
Questions?
Call Hospital Billing (831) 755-4242 or (831) 755-4252
Monday through Friday from 8:00 am to 4:30 pm.
- Monday through Friday
- 8:00 am to 4:30 pm
