Patient Experience

We are committed to quality care and our goal is for you to have a great experience while you are here at Natividad. We want to make sure your requests or preferences are addressed during your stay.  If you or a family member have a question or concern, we ask that you speak to your nurse, department manager or doctor first.  If you need further assistance  please call or text (831) 262-1135*. We are available 24/7.  You can also complete an feedback form and drop it off with hospital personal or email to patientexperience@natividad.com*. We thank you for taking the time to tell us about your stay.  We are here for you and hearing from you allows us to get important feedback that helps us improve the services we provide to you and the community.

*Text and email is not an encrypted messaging platform

Ethical Questions & Concerns

If you have questions or concerns about treatment choices or other issues that affect decision-making about a patient’s care, the hospital’s Bioethics Committee is available to consult with patients, their loved ones, and the health care team. If you would like to request consultation by the Bioethics Committee, please contact your physician, nurse, case manager, chaplain, or any member of your care team. All consultations are advisory in nature.