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Nursing Strategic Plan 2019-2021
“Service” – Provide an excellent patient centered care experience in all settings
- Improve patient experience with initiation of “No Pass Zone” and Evidence Based Practice initiatives
- Implement MAIDET
- Validate ongoing compliance in bedside hand-off/hourly rounding
- Incorporate patient/family in interdisciplinary rounds
- Collaborate with Interpretive Services to provide culturally competent care
- Implement new patient call system and Cisco Phone update to improve response and communication
“Quality” – Provide reliable and safe patient/family centered health care in all settings
- Improve HCAHPS by 10%
- Improve transitions of care
- Reduce patient falls and achieve “zero” harm
- Maintain 100% Core Measure compliance
- Attain goals specific to BETA Quest for Zero (OB/ED)
- Implement BETA HEART
“People” – Promote Natividad image as a desired place to work and practice
- Promote national certification for nurses
- Implement Shared Governance Model
- Increase Simulation Lab, develop ongoing training, RN/NA
- Create and maintain a positive work environment
- Continue to foster collaboration with Nurse Residency Programs
“Stewardship” – Sustain Natividad financial performance in order to fulfill organizational vision
- Decrease incremental overtime (<3%)
- Implement Kronos productivity system and monitor
- Reduce sitter utilization by 10%
- Decrease cost related to hospital acquired conditions
“Growth” – Identify opportunities for continued growth of service lines
- Implement and support Branding initiatives
- Develop strategy for Surgical Floor
- Collaborate to develop initiatives for enhancing patient flow in the ED
